Sap Cloud Services Agreement

Agencies wishing to purchase SAP SuccessFactors products and services must complete and sign the SAP SuccessFactors Customer Agreement, including the General Order Form and the Module 10 Order Form. The prices set out in the contract are valid for the duration. Prices are set for the first five years, with annual increases in the CPI, with conditions for extension. Learn more about cloud contracts with SAP and aspects of each element. SAP makes the cloud service available to all customers in a consistent manner. Learn about product-specific terms, support policy, and cloud service availability. The add-in defines additional specific terms, contains additional information about usage metrics, and describes multiple cloud services in a single addition. The order form is your order document to subscribe to SAP`s business cloud services. It defines the commercial conditions and defines the structure of the contract. Based on the processor`s instruction to process the personal data uploaded to the cloud service, SAP implements and maintains technical and organizational measures to adequately protect the personal data. Here you will find various contractual documents for SAP`s cloud, software and service offerings.

If certain order forms refer to it, these contractual documents form the basis of your contractual relationship with SAP. SAP Australia Pty Ltd or its professional representatives (the conditions are applicable under the terms of the agreement). The General Terms and Conditions of Sale (GTC) describe the main legal provisions applicable to the chosen cloud service, including rights of use, customer data, guarantees, confidentiality and limitations of liability. If the dispute cannot be resolved by mutual agreement between the parties, you may exonerate the complaint addressed to NSW Procurement. SuccessFactors Cloud Service Pack includes: This intergovernmental agreement covers SAP`s entire cloud portfolio, which supports the smart agency, including public and private cloud Enterprise Resource Planning (ERP), Citizen Experience and Engagement, Platform and Data Management, Innovation and Analytics Platform, Human Capital Management, and Payroll. When implementing this Agreement, the Supplier shall comply with the codes, guidelines and standards set out in the Contract, including the Code of Conduct for the Protection of Children and Other Vulnerable Persons. The SAP-Cloud contract consists of 4 elements: the order form, the description of the cloud service, the data processing contract and the general terms and conditions of sale. The order form, data processing agreement and terms and conditions of sale are in principle identical for each cloud service on the SAP price list, while the description of the cloud service is a collection of product-specific documents. All taxes, duties and levied in Australia or overseas in connection with the performance of this Agreement shall be borne by the Supplier. The agreement includes SAP-Cloud software and professional services. The agreement will enter into force from May 2019 for an initial period of 3 years, with the possibility of extending it for a further 2 years.

The successor national agreement with SAP means that in the event of a complaint or dispute, both the buyer and the supplier must first seek a solution at the agency level. . For more information, see the rules on public procurement. SAP Enterprise Education Offering Terms and Conditions Sap Service Direct Description for Managed Services HEC AMS License and Development Agreement – SeaChange International Inc. and Microsoft Licensing Inc. Address: Level 7, 168 Walker St, North Sydney, NSW 2060 SAP Partner Edge Sell cloud-specific business terms. Terms and conditions for SAP HANA Enterprise Cloud Supplement. SAP Partneredge Distribution Terms and Conditions of Sale.

. . . SAP Cloud Services Master Agreement for Business Process Outsourcing The following links include SAP Cloud Services documents, product-specific terms, support policies and rights of use, customer data, warranties, privacy, and limitations of liability. . . .